Frequently Asked Questions

Q: Where can I find the serial number or license key I just purchased?
A: License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (6am To 5pm Pacific Time). After hours licenses are emailed up to 2 hours after purchase before 8pm Pacific Time. Remaining licenses will be emailed the following morning. For orders placed on a weekend after 8pm Pacific Time, licenses are filled the next day by noon.

Q: How do I download my software program?
A: Download links are contained within the email containing the license from

Q: How do I get help with my software installation?
A: Typically, we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can call us and speak with a representative or email us at info@salesoncart.online to help resolve your issue.

Q: I haven't received a receipt with my purchase, and I cannot login with my email what do I do?
A: Typically, when this happens there is a typo in the email submitted at check out. You can write us at for assistance.

Q: I accidentally deleted the email with my download information how can I recover it?
A: You can call us and speak with a representative that will resend the download information or email us at info@salesoncart.online .

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Disclaimer: All the products that have been offered by Sales On Cart are directly supported by respective brands. We strictly adhere to FTC's Mail, Internet, or Telephone Order Merchandise Rule for consumer protection. salesoncart.online is an online independent e-commerce web portal for a variety of antivirus products. All the products listed on the web site are legitimate licenses procured from authorized partners of respective brand. Sales On Cart here by disclaims any association, affiliation with products or subscription purchased on our website salesoncart.online. The merchandise that we offer is also available on the brand owner's website as well. Buying and Refund policy is mentioned on our website.